Terms & Conditions

These Terms & Conditions govern your access to and use of the BioDent Sdn. Bhd. website, including our product pages, contact forms, free assessment form, and related online services. By using this website or submitting information to us, you agree to these terms.

1. About BioDent

This website is operated by BioDent Sdn. Bhd. References to "BioDent", "we", "us", or "our" mean BioDent Sdn. Bhd. Our contact details are listed at the end of these terms.

2. Website Information

The content on this website is provided for general information about dental products, services, partner clinics, and assessment options. We try to keep information accurate and current, but we do not guarantee that all content is complete, error-free, or available at all times.

3. Free Assessment

The free assessment form is intended to help us understand your dental goals and connect you with suitable follow-up support. It does not create a dentist-patient relationship and is not a substitute for a clinical consultation, diagnosis, or treatment plan from a qualified dental professional.

Any recommendation or response provided after an assessment is preliminary and subject to proper examination by a dental professional or clinic.

4. Products and Availability

Product descriptions, images, pricing, stock availability, promotions, and specifications may be updated without prior notice. We reserve the right to correct errors, change or discontinue products, and refuse or cancel orders where permitted by law.

5. User Responsibilities

When using this website, you agree that you will:

• provide accurate, current, and complete information;
• use the website only for lawful purposes;
• not interfere with the security, availability, or operation of the website;
• not submit false, misleading, harmful, or unauthorized content.

6. Third-Party Links and Partner Clinics

Our website may refer or link to third-party websites, platforms, payment providers, maps, messaging tools, or partner clinics. These third parties operate independently from BioDent. We are not responsible for their content, services, policies, or actions.

7. Intellectual Property

Unless stated otherwise, website content including text, images, logos, graphics, product materials, and page designs belongs to BioDent or our licensors. You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, BioDent will not be liable for any indirect, incidental, consequential, or special loss arising from your use of this website, reliance on website content, inability to access the website, or interaction with third-party services.

9. Privacy

Our collection and use of personal data is described in our Privacy Policy. By submitting personal information through this website, you confirm that you have read and understood that policy.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a new "Last updated" date. Your continued use of the website after changes are posted means you accept the updated terms.

11. Governing Law

These terms are governed by the laws of Malaysia. Any dispute relating to these terms or your use of the website will be subject to the courts of Malaysia.

12. Contact Us

BioDent Sdn. Bhd.
Ground Floor Lot 20, Blok G, Jalan Tunku Abdul Rahman, Taman Sri Sarawak,
Kuching, Sarawak, 93100 Malaysia.
Email: biodentsdnbhd@gmail.com
Phone: +6011-1678 6639